What to send with your quote request
The quicker we have the right details, the faster we can come back with accurate pricing. Please send the item type, quantity, sizes, logo details and when you need the job done. If you are not sure whether embroidery, screen printing or heat press printing is best, tell us what the garments will be used for and we will guide you.
For example, a golf shirt order for a school event may need names on the chest, a large back print and a deadline that fits a Friday assembly. A corporate order may need muted colours, a clean left chest logo and a reliable repeat for staff onboarding. We quote for one-off jobs, repeat orders and bulk runs across Durban North and surrounding areas.
- Type of item: golf shirts, caps, jackets, overalls, T shirts or promo items
- Quantity needed and any size breakdown
- Logo file, artwork or a clear photo of the branding you want used
- Preferred decoration method if you already know it
- Deadline, event date or delivery requirement
How our quoting process works
Once your enquiry comes through, we check the artwork, item type and finish required before pricing. If the logo needs digitising for embroidery or adjusting for print, we assess that too so the quote reflects the real work involved. That way there are fewer surprises later.
For local orders in Umhlanga, La Lucia, Mount Edgecombe, Westville, Pinetown, Hillcrest and Ballito, we can usually work quickly once the brief is complete. If your job is urgent, mention the date you need it in hand. We do offer rush orders and, where the schedule allows, an optional 24-hour turnaround for selected items. In Durban, load-shedding and courier cut off times can affect planning, so we always try to build in realistic production time.
- We review your request and check the decoration method
- We confirm artwork requirements and size placement
- We calculate labour, setup and item costs
- We send a quote with lead time and any notes needed
- Once approved, we move into production and packing
Artwork, logo quality and sample runs
Good artwork saves time and keeps your logo looking sharp. If you have vector files, that helps a lot, but we can also work from a clear image or existing garment sample. Our in-house digitising team checks stitch paths, sizing and fine detail before embroidery starts. For print jobs, we look at colour count, placement and garment fabric so the finish suits the item.
If you are placing a large order for a club, school or company, a sample run can be useful before the full batch goes ahead. This is especially helpful when you are matching colours across different garment sizes or comparing embroidery with print on the same range. It is better to check one sample now than sort out twenty wrong shirts later, which nobody wants.
- Send the cleanest version of your logo available
- Tell us where it should go on the garment
- Let us know if there are spelling changes or staff names
- Ask about a sample if you need to approve placement first
Choosing between embroidery, print and branding options
Different jobs need different finishes. Embroidery gives a smart, durable look for golf shirts, caps and corporate wear. Screen printing works well for larger artwork, repeated logo sets and bulk apparel orders. Heat press printing is useful for names, numbers and smaller runs where flexibility matters. If you need uniforms packed by person or department, we can assist with uniform packs too.
Some items, such as caps or promo products, need special setup so the branding sits properly and lasts. We also handle artwork checks before production begins, which helps with colour consistency and placement. For schools in and around Durban North, and clubs in Ballito or Pinetown, we will suggest a practical option based on how the items will be worn and washed.
- Embroidery for a stitched, long wearing finish
- Screen printing for bulk graphics and team wear
- Heat press printing for names, numbers and smaller batches
- Cap branding and promo item printing for events and giveaways
Bulk orders, rush orders and packing
If you are ordering for a large team, school, function or staff rollout, tell us the full quantity upfront. Bulk orders are planned differently to small repeat jobs because setup, sorting and packing all take time. We can split garments by size, label by department and prepare items for easy distribution once they arrive.
Rush orders are possible when the schedule allows, especially if artwork is ready and the item list is final. We do our best to keep communication clear if there is a tight deadline. Our dispatch process is set up for Durban and surrounds, with packing and delivery options available for customers across the region. Coastal humidity can affect storage for some items, so we keep finished stock packed properly and out of the weather.
- Bulk pricing is based on quantity, branding method and item choice
- Rush work depends on stock, artwork readiness and production space
- Packing can be done by size, name or order group
- Delivery can be arranged for local and regional clients
What happens after you approve the quote
Once you are happy with the price, we confirm the order details and move ahead with production. If anything changes, such as sizes, names or artwork, let us know before we start. Small changes are easier to fix before embroidery or printing begins than after the first run has already gone through the machine.
Our Durban North base serves businesses, clubs and schools across eThekwini, including Umhlanga, Westville, Pinetown, Ballito, La Lucia, Mount Edgecombe and Hillcrest. Whether you are ordering ten caps or a few hundred uniforms, we aim to keep the process simple and steady. If you need a formal quote for approval, internal purchase sign off or event planning, include that in your request and we will format the response accordingly.
- Confirm your quantity and sizing before approval
- Check your logo, spelling and placement notes carefully
- Share any invoicing or ordering requirements early
- Keep your deadline visible so production can be planned properly
